How to Troubleshoot HDCP Error Detected on Roku – Go.Roku.com/hdcp?

Go.Roku.com/hdcp – HDCP 2.2 is Important to Play 4K Content

There are several attributes that you require in order to play 4K on your player and display it on to your TV. To play 4K on your Roku, you require HDCP 2.2. High Definition Content Protection has been around for quite a while now. Initially, the regulation would protect piracy of content displayed across VHS tapes. But now, with the arrival of streaming television and along with it 4K, HDCP 2.2 is the newest version of this directive. Get the latest Roku model to complement your 4K HDTV. Ideally, you will face the HDCP 2.2 error if you do not have HDCP 2.2 compatible cabling. Or at least one device in the entire gamut of your entertainment center does not support the go.roku.com/hdcp regulation.

HDCP 2.2 (High-bandwidth Digital Content Protection)

If you possess an older or traditional TV that does not have 4K features, then you are more likely to face the HDCP 2.2 error. This is because you most probably have a Roku Ultra or a streaming stick that plays 4K or have an entertainment package such as Netflix and transmits 4K content. But if you do not have an HDMI port on the TV that is compatible with 4K, then you are likely to get an error.

HDCP 2.2 Encrypted Keys

Formulated to provide a reliable connection between a source and its display, HDCP 2.2 is the latest development in copyright protection. Apparently, the regulation is meant to stop unwanted elements from plugging a player into a recorder and duplicate copyrighted content. As long as the cable is secure, HDCP does not bother about what moves in and out of it. Encrypted keys are created between the (sink) display and the source. The chain may even contain enabled repeaters. The content does not get transferred unless the Source and the Sink are in agreement or understand their keys. If you get a blank screen after being hooked up, it only means that the HDCP handshake is inappropriate. This, additionally, also works over a spread of DisplayPort, DVI, USB and much more, besides the HDMI.

HDCP Error Messages on the Roku

Playing 4K HDR Content

1. When users are attempting to play 4K HDR content, you might get an go.roku.com/hdcp HDCP ERROR DETECTED SCREEN

  • The message clearly states that you might require a High-Bandwidth Digital Content Protection 2 protocol
  • Resolution can also be executed through steps present under the message
  • Alternatively, just reset the entertainment center by pulling out all the HDMI cables and power plugs and reconnecting them all back again

Playing 4K HDR Content

HDCP unauthorised Content disabled

Modifying

2. The second instance is when you trying to change the DISPLAY TYPE settings on the Roku.

  • At this time, you will get a CHANGING TO 4K UHD message screen
  • While the 4K AT 3O FRAMES PER SECOND field is checked in green, the field below that 4K CONTENT protection (HDCP 2.2) get a RED CROSS MARK
  • The display error message also indicates that the HDMI input itself is incapable of playing 4K videos
  • You have the choice to either click on I’VE CHANGED SOMETHING, RETRY or to click on CANCEL

Setup Error

3. A final occasion when you might encounter an error is when you are trying to set up the device

  • You get a message pop-up indicating ABOUT YOUR HDMI CONNECTION
  • It might appear that the HDMI input is indeed able to play videos but a lower 1080p resolution and not in 4K
  • Here you may choose to click on I’VE CHANGED SOMETHING, RETRY or choose OK, GO TO 1080P to continue in the existing mode.

Go.roku.com/hdcp

Avoiding HDCP Errors

In all cases, you might be able to avoid the HDCP 2.2 error displayed on your Roku by simply taking a few precautionary measures.

  • For each link in the chain, use High-Speed HDMI Cables. At least one HDMI input on the TV should support HDCP 2.2
  • Finally, support for HDCP 2.2 should be available if you are connecting the Roku through an AVR

Call our agents @ +1-866-990-6730, if you think you are getting the go.roku.com/hdcp error with Roku connectivity. For more information about the Roku activation, visit Roku.com/link.